How do I track the shipment of an order?
Please follow the following steps:
- Go to 'Orders' section
- Tap on the relevant Order
- Click on 'Track'
- Click on 'Open Courier Link'
You can also share the Tracking number or link with your customer through WhatsApp share button.
Note: In case delivery executive has collected extra amount than the order value OR the order is marked delivered but your customer did not receive it, please give us a call within 48 hours of order delivery, failing which the claim will not be entertained. You will find our contact number in the 'Account' or 'Help' section of the app.